Inquiries Arrive Outside Business Hours
Customers may have questions or want to schedule an appointment when your team isn't available.
MEET YOUR AI RECEPTIONIST
Never Miss an Opportunity. Let Your AI Receptionist Handle the Conversation.
Your customers don't always reach out during business hours. And when your team is busy, answering every message, inquiry or phone call isn't always possible.
Shayn's AI Receptionist helps your business stay responsive across supported communication channels—answering common questions, capturing leads and coordinating appointments, even when your team is unavailable.
Start with AI-powered messaging and add SMS or voice capabilities as your business needs grow.
Website Chat • WhatsApp • Facebook • Instagram • Email • SMS • AI Voice
Available communication channels and capabilities depend on your selected plan.
Your AI front desk
Respond • Capture • Coordinate
A clearer next step
Business information → inquiry details → appointment request
Messaging
Standard, Pro & Premium
Messaging + SMS
Pro & Premium
Messaging + SMS + Voice
Premium · 300 voice minutes/month
Capture inquiriesCoordinate appointments
EVERY INQUIRY MATTERS
Your Business Is Busy. Your Customers Still Expect Answers.
A prospective customer visits your website after hours. Someone sends a message while your team is serving another customer. Another person calls while everyone is occupied.
These everyday situations create challenges for businesses of all sizes.
Your Team Can't Respond Everywhere at Once
Website chat, social messages, emails, texts and phone calls can quickly become difficult to manage.
Repetitive Questions Take Valuable Time
Your team may answer the same questions about services, hours, locations and appointments throughout the day.
Opportunities Get Lost in Delayed Follow-Ups
When inquiries aren't captured and organized, potential customers may move on before your team can respond.
Your business shouldn't have to choose between serving current customers and responding to new ones.
YOUR AI FRONT DESK
Meet the AI Receptionist That Helps Your Business Stay Responsive.
Shayn's AI Receptionist is an AI-powered employee designed to handle routine customer conversations across supported digital and voice channels.
It uses information about your business to provide relevant responses, capture customer details and help coordinate the next step.
One AI Receptionist. Multiple Ways for Customers to Reach Your Business.
Answer Common Customer Questions
Provide responses to routine questions about your services, business hours, location, availability policies and other approved business information.
Capture New Leads and Inquiries
Collect relevant contact information and inquiry details so your team has a clearer understanding of what customers need.
Help Customers Book Appointments
Support appointment requests and booking through compatible scheduling workflows.
Respond Across Multiple Channels
Engage customers through website chat, supported messaging platforms, email and, with eligible plans, SMS and AI voice.
Keep Conversations Moving
Help customers take the next step without waiting for someone on your team to become available.
CONNECT WITH CUSTOMERS WHERE THEY ARE
One AI Receptionist. Multiple Communication Channels.
Different customers prefer different ways to contact a business.
Your AI Receptionist can support conversations across the channels available in your selected plan.
Digital messaging
AI Website Chat
Turn Website Visits Into Conversations.
Engage website visitors, answer questions, capture inquiries and help customers request appointments.
Available in: Standard, Pro and Premium
Digital messaging
AI WhatsApp Messaging
Stay Responsive on WhatsApp.
Respond to supported WhatsApp conversations with AI-powered answers based on your business information.
Available in: Standard, Pro and Premium
Digital messaging
Facebook & Instagram Messaging
Respond to Social Media Inquiries.
Help customers who contact your business through supported Facebook and Instagram business messaging channels.
Available in: Standard, Pro and Premium
Meta business messaging
Digital messaging
AI Email Responses
Make Routine Email Communication Easier.
Use AI to respond to supported incoming email inquiries and provide relevant business information.
Available in: Standard, Pro and Premium
SMS · Pro+
AI SMS Messaging
Add Text Messaging to Your Customer Conversations.
Respond to supported SMS inquiries using a local number in Canada or the United States.
Pro and Premium also support missed-call text-back and AI responses to supported SMS campaigns.
Available in: Pro and Premium
Voice · Premium
AI Voice Receptionist
Answer Incoming Calls With AI.
Let your AI Receptionist answer supported phone calls, respond to common questions, capture lead information and help coordinate appointments.
Customize the AI voice to better suit your business.
Available in: Premium
Included voice allowance: 300 minutes per month.
CHOOSE HOW YOUR AI RECEPTIONIST WORKS
Start With AI Messaging. Expand to SMS and Voice When You're Ready.
Every business communicates differently.
Choose the AI Receptionist plan that matches how your customers reach you today, with the flexibility to expand as your needs change.
Start with messaging
Standard— AI Messaging Receptionist
Best for businesses that want to respond to digital inquiries.
Give your customers an AI-powered point of contact across website chat, social messaging, WhatsApp and email.
Included Features:
- AI website chat
- Appointment booking and lead capture through chat
- AI WhatsApp messaging
- AI responses to inbound Facebook Business messages
- AI responses to inbound Instagram Business messages
- AI email responses
- Custom Capability Editor
Add SMS
Pro— AI Messaging + SMS Receptionist
Best for businesses that want messaging and text-based customer communication.
Everything in Standard, plus AI-powered SMS capabilities to help manage inquiries and missed calls.
Everything in Standard, plus:
- AI SMS messaging with a local number in Canada or the United States
- Missed-call text-back
- AI responses to supported SMS campaigns
For phone answering
Premium— AI Messaging + SMS + Voice Receptionist
Best for businesses that want AI-powered phone answering alongside digital messaging.
Everything in Pro, plus an AI voice receptionist that can answer incoming calls and help customers take the next step.
Everything in Pro, plus:
- AI voice answering for incoming phone calls
- 300 included voice minutes per month
- Appointment booking and lead capture through phone calls
- Customizable AI voice
Compare AI Receptionist Features
On smaller screens, scroll across to compare all plans.
| Feature | Standard | Pro | Premium |
|---|---|---|---|
| AI Website Chat | Included | Included | Included |
| Appointment Booking & Lead Capture via Chat | Included | Included | Included |
| AI WhatsApp Messaging | Included | Included | Included |
| Facebook Business Messaging | Included | Included | Included |
| Instagram Business Messaging | Included | Included | Included |
| AI Email Responses | Included | Included | Included |
| Custom Capability Editor | Included | Included | Included |
| AI SMS Messaging With Local Number | Not included | Included | Included |
| Missed-Call Text-Back | Not included | Included | Included |
| AI Responses to SMS Campaigns | Not included | Included | Included |
| AI Voice Phone Answering | Not included | Not included | Included |
| 300 Voice Minutes / Month | Not included | Not included | Included |
| Appointment Booking & Lead Capture via Phone | Not included | Not included | Included |
| Customizable AI Voice | Not included | Not included | Included |
Plan Information
All plans are billed month-to-month. Specific prices are available through the signup process or by contacting Shayn's Solutions.
Available capabilities, channel connections, usage limits and integrations depend on the selected plan and configuration.
SIMPLE TO START
Your AI Receptionist Can Start Learning About Your Business Automatically.
Getting started shouldn't require technical expertise or a complicated implementation project.
Shayn automatically initiates your AI Employee's initial setup when you sign up.
01 — Choose Your Plan
Select Standard, Pro or Premium based on the communication channels your business needs.
02 — Your AI Receptionist Learns About Your Business
During initial setup, the system uses information from your business website to begin configuring your AI Receptionist.
03 — Connect Your Communication Channels
Connect and authorize the channels supported by your selected plan, such as website chat, social messaging, email, SMS or phone.
04 — Start Handling Customer Conversations
Once configured and activated, your AI Receptionist can respond to supported inquiries, capture information and assist with appointment coordination.
05 — Customize and Expand
Refine your AI Receptionist's business knowledge and capabilities as your needs evolve.
For more advanced requirements, Shayn offers optional expert assistance.
Automatic Initial Setup — Included
Your AI Receptionist's initial configuration begins automatically after signup.
Custom Setup — Optional
Get expert assistance with advanced business knowledge, conversation configuration, workflows and supported integrations.
Managed Service — Optional
Let Shayn help with ongoing monitoring, adjustments and optimization.
Automatic setup to get started. Expert help when you need it.
Book an AI Receptionist DemoBUILT AROUND YOUR BUSINESS
Different Businesses. Different Conversations. One AI Receptionist.
Your customers have different questions depending on the services you provide.
Shayn's AI Receptionist can be configured around your business information, communication needs and supported workflows.
Home Services & Trades
Capture Inquiries While Your Team Is on the Job.
Help homeowners asking about plumbing, electrical, HVAC, renovation or other services get an initial response while your team is working.
Common uses: Service inquiries, estimate requests and appointment coordination.
Explore industryHealthcare & Dental
Support Routine Patient Communication.
Provide approved administrative information about clinic hours, services and appointment procedures, with clinical questions directed to qualified staff.
Common uses: General inquiries, appointment requests and administrative FAQs.
Explore industryAutomotive & Car Rental
Stay Responsive During Busy Service Hours.
Answer routine questions about available services, business hours and appointment or rental inquiry procedures.
Common uses: Service inquiries, booking requests and customer information.
Explore industryReal Estate & Mortgage
Respond When Prospects Reach Out.
Capture general buyer, seller and mortgage inquiries and help coordinate conversations with the appropriate professional.
Common uses: Lead capture, initial inquiries and consultation requests.
Explore industryAccounting & Professional Services
Stay Available During Meetings and Busy Seasons.
Answer approved questions about services, consultation procedures and general business information.
Common uses: Consultation coordination and preliminary business inquiries.
Explore industryLaw Firms
Help Organize Prospective-Client Inquiries.
Provide approved administrative information and help coordinate consultations while keeping legal advice, conflicts checks and engagement decisions with qualified professionals.
Common uses: General intake inquiries and consultation scheduling.
Explore industryPersonal Services
Keep Appointment Inquiries Moving.
Help salons, spas, barbershops and wellness businesses respond while their teams are serving clients.
Common uses: Service questions, appointment inquiries and booking coordination.
Explore industryPet Services
Stay Responsive While Caring for Animals.
Help grooming, boarding, daycare and veterinary businesses manage routine customer questions and booking requests.
Common uses: Appointment inquiries, reservation requests and general service information.
Explore industryExplore All Industries
AI Receptionist supports approved administrative and business communication activities. It does not replace licensed professional judgment, medical or veterinary assessment, or legal advice.
BETTER TOGETHER
Your AI Receptionist Handles the First Conversation. Other AI Employees Can Help With What Comes Next.
Your AI Receptionist helps respond to incoming inquiries.
Connect it with other supported AI Employees and business tools to create more coordinated workflows across your customer journey.
AI Receptionist
AI Receptionist + AI Inside Salesperson
From Initial Inquiry to Qualified Opportunity.
Your AI Receptionist can help capture incoming customer information, while the AI Inside Salesperson supports more detailed lead qualification and appointment booking through compatible workflows.
AI Receptionist
AI Receptionist + AI Sales Assistant
Keep Customer Information Organized.
When supported CRM workflows are connected, the AI Sales Assistant can help maintain records, enrich relevant lead information and provide insights about sales opportunities.
AI Receptionist
AI Receptionist + AI Support Agent
Extend Routine Customer Assistance.
The AI Receptionist helps with initial inquiries, while the AI Support Agent focuses on routine support questions and issue resolution through supported channels.
AI Receptionist
AI Receptionist + Business Platform
Connect Conversations With Business Workflows.
Use compatible CRM, lead management, forms, scheduling and automation tools to organize customer information and coordinate follow-up activities.
Start with one AI Employee. Build a more connected customer experience as your business grows.
Explore All AI EmployeesYOUR QUESTIONS, ANSWERED
Frequently Asked Questions About the AI Receptionist
Book a Free ConsultationAn AI Receptionist is an AI-powered solution that helps businesses respond to routine customer inquiries, answer common questions, capture lead information and coordinate appointments through supported communication channels.
Shayn's AI Receptionist offers website chat, messaging, email, SMS and AI voice capabilities depending on the selected plan.
Yes. AI voice phone answering is available with the Premium plan.
Premium includes 300 voice minutes per month, appointment booking and lead capture through phone calls, and a customizable AI voice.
The AI Receptionist can be configured to respond automatically to supported inquiries outside normal business hours, including evenings and weekends.
Availability depends on the selected plan, connected channels and configuration.
Yes. Standard, Pro and Premium support AI responses through connected WhatsApp, Facebook Business and Instagram Business messaging channels.
The appropriate business accounts and permissions are required.
AI SMS messaging is available with Pro and Premium.
These plans also include missed-call text-back and AI responses to supported SMS campaigns.
Yes. Shayn's AI Receptionist supports appointment booking and lead capture through chat, while Premium also supports these activities through phone calls.
Actual scheduling functionality depends on the configured booking workflow and compatible calendar or scheduling connections.
Yes. All three plans include a Custom Capability Editor.
You can tailor supported capabilities and business information to help the AI Receptionist respond more appropriately to customer inquiries.
Optional Custom Setup is also available for more advanced configuration.
Not necessarily.
The AI Receptionist can complement your existing team by handling supported routine inquiries and helping customers take the next step when staff are unavailable.
Human staff remain important for complex situations, sensitive conversations and activities requiring professional judgment.
Yes. The AI Receptionist can be selected as an individual AI Employee.
You can explore additional AI Employees, CRM tools and automation options later as your business needs evolve.
Initial setup begins automatically after signup using information from your business website.
Most Shayn AI Employees can be ready in under 30 minutes, although activation times may vary depending on channel connections, approvals and configuration requirements.
No. Shayn's AI Receptionist plans are billed month-to-month.
Automatic initial setup is included.
If your business needs more advanced conversation configuration, integrations or ongoing assistance, Shayn offers optional Custom Setup and Managed Service.
READY TO PUT AI TO WORK?
Your Next Customer Inquiry Could Arrive at Any Moment. Be Ready to Respond.
Your team can't be everywhere at once. Your AI Receptionist can help you stay responsive across the communication channels that matter to your customers.
Start with AI messaging. Add SMS or voice when your business needs them.
Choose the plan that fits your business today and expand as you grow.
Automatic Initial Setup Included • Flexible Month-to-Month Plans • Optional Expert Support